Outlier Growth logo
Outlier Growth
Meet Brian
Join 14k subscribers
  • Outlier Growth
  • Topics
  • Customer Research

Customer Research

Digital MarketingMessagingCustomer ResearchStrategyGrowth StoriesMake Your Business Stand OutNew Products/ServicesRun Your Business
Customer ResearchCustomer Research
Use Micro-MVPs to uncover your customer's biggest pain
May 25, 2023

Use Micro-MVPs to uncover your customer's biggest pain

Run 40+ quick customer tests on social platforms

Brian O'Connor
Brian O'Connor
Customer ResearchCustomer Research
Customers lie to you. Get the truth.
Mar 23, 2023

Customers lie to you. Get the truth.

PLUS: How JCPenney was mislead by customers (and now bankrupt)

Brian O'Connor
Brian O'Connor
Customer ResearchCustomer Research
How to talk to the right customers
Mar 02, 2023

How to talk to the right customers

Create solutions that sell and marketing that gets customers

Brian O'Connor
Brian O'Connor
Customer ResearchCustomer Research
+1+1
How Airbnb used Snow White to create raving customers
Feb 23, 2023

How Airbnb used Snow White to create raving customers

Their unique customer experiences grew them to $8.4B

Brian O'Connor
Brian O'Connor
Customer ResearchCustomer Research
+2+2
Amazon Works Backwards
Sep 29, 2022

Amazon Works Backwards

Amazon's secret to staying customer obsessed

Brian O'Connor
Brian O'Connor
Customer ResearchCustomer Research
+1+1
Domino's turned complaints into $11B
Sep 22, 2022

Domino's turned complaints into $11B

How Domino's became the world's largest pizza chain

Brian O'Connor
Brian O'Connor
Customer ResearchCustomer Research
Get customers to tell you what's really on their mind
Aug 14, 2022

Get customers to tell you what's really on their mind

5 proven questions you can steal to get the most out of customer conversations

Brian O'Connor
Brian O'Connor
The newsletter for business owners to learn raw, uncut, unfiltered business stories (from their peers)

Outlier Growth

The newsletter for business owners to learn raw, uncut, unfiltered business stories (from their peers)

Home

Posts

Authors

Menu

Meet Brian

© 2025 Outlier Growth.

Privacy policy

Terms of use

Powered by beehiiv